Return and Refund Policy – 4 Seasons Boutique
MARÇO COM FRETE GRÁTIS PARA PEDIDOS ACIMA DE 39

Return and Refund Policy

Return & Refund Policy

At 4 Seasons Boutique, we aim to keep the experience clear and seamless. Please review the guidelines below before requesting a return.

Return window: 14 days Refund processing: 10 business days Support: contact@fourseasonsboutique.com

Returns

You have 14 days from the delivery date to request a return, as long as the item meets the conditions below.

  • Item must be unused, unworn, unwashed, and in original condition.
  • Item must be returned in original packaging with all included components.
  • Shipping fees are non refundable.

Return shipping costs

  • Return shipping is paid by the buyer.
  • We only cover return shipping if we sent the wrong item.
Approved returns are routed through our international logistics network and handled by our main warehouse facility in Asia.

Refunds, Exchanges, Exceptions

Refunds

  • Once received and inspected, refunds are processed within 10 business days.
  • Refunds are issued to the original payment method.

Exchanges

  • We do not offer direct exchanges.
  • If you need a different size or color, request a return (if eligible) and place a new order.

Damaged or incorrect items

  • Contact us within 48 hours of delivery with clear photos and your order number.
  • After verification, we will offer a replacement or refund at no cost to you.

Non returnable items

  • Items used, worn, washed, or damaged by the customer.
  • Promotional or discounted items are not eligible for return or refund, regardless of the reason.
  • Items returned without prior authorization.
Request a return
Email contact@fourseasonsboutique.com with your order number, reason, and photos if applicable.
Returns require approval before shipping.

This policy is provided for transparency and does not limit any rights that may apply under local consumer protection laws.

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