Shipping & Tracking Policy
Shipping & Tracking Policy – 4 Seasons Boutique
At 4 Seasons Boutique , we work to ensure your order is delivered safely and within the estimated timeframe. Below are all the details about our shipping and tracking process.
1. Order Processing
- Orders are processed within up to 1 business days after payment confirmation.
- During peak periods (Black Friday, Christmas, etc.), processing times may be extended.
2. Delivery Time
- The estimated delivery time varies depending on the carrier and destination.
- The average delivery time ranges from 3 to 12 business days after shipment.
- Once your order is shipped, you will receive a tracking code via email .
3. How to Track Your Order
You will receive an email with all the tracking information as soon as your order is shipped. This email will include the carrier's name, a tracking code, and a direct link to follow your delivery in real time.
To track your order:
-
Open the shipping confirmation email.
-
Click on the tracking link or copy the tracking code.
-
Visit the carrier's official website and paste the code to see the latest updates on your delivery.
4. Incorrect or Incomplete Address
- The customer is responsible for providing a correct and complete shipping address.
- If the order is returned due to an incorrect address, a new shipping fee will be required for reshipment.
5. Delivery Delays
- While we strive to meet estimated delivery times, delays may occur due to external factors such as:
- High-demand periods (Black Friday, Christmas, etc.).
- Severe weather conditions.
- Strikes or internal carrier issues.
- If your order exceeds the estimated timeframe, please contact us so we can check with the carrier.
6. Lost Package
- If the tracking status shows "lost" , please contact us immediately.
- Our team will investigate the issue, and if the loss is confirmed, we will either reship the product or issue a refund.
7. Contact for Support
If you need assistance with shipping or tracking, contact us via email : contact@fourseasonsboutique.com
Our team is always ready to help!